Useful tools for tourists when a natural disaster occurs

Page Number T4001439  Updated on  August 14, 2021  Print

Tools that can be used by international visitors to collect information by themselves when disasters occur

Websites etc.

JNTO Global Website【Available in English】

“Important Notice” on the global website of Japan National Tourism Organization

(JNTO) provides related link page in case of natural disasters.

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JNTO Tourist Information Center(JNTO Tourist Call Center)

JNTO accept telephone inquiries in English, Chinese, Korean and Japanese 24 hours

a day (03-3201-3331).

NHK WORLD-JAPAN【Available in English】

24-hour English channel that offers the latest news in Japan and Asia.

It is useful as an information source in English in case of a big disaster such

as earthquake or typhoon.

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Japan Meteorological Agency

Roads and railways


JNTO Official Smartphone App【Available in 4 languages. English, Traditional Chinese, Simplified Chinese, and Korean】

“Japan Official Travel App”, which is the tourism information app for

smartphones, notifies disaster information such as emergency earthquake

report and special weather warning through.

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Disaster information provider app “Safety tips” 【Available in 5 languages. Japanese, English, Traditional Chinese, Simplified Chinese, and Korean】

“Safety tips” app provides international visitors with information related to


The app can be downloaded from URLs below.

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Twitter from JNTO (Japan Safe Travel)【Available in English】

JST is managed by Japan National Tourism Organization (JNTO), providing foreign

visitors safety tips and latest information in case of natural disasters.

Useful tools to guide international visitors when a disaster occurs

Multilingual voice translation system(VoiceTra etc.)【Available in 31 languages, including Japanese, English, Chinese, Korean】

A voice translation app "VoiceTra", which translates content into a foreign

language when you speak to, can be used on a trial basis.

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Twitter from Prime Minister’s official residence (disaster/crisis management information) 【Only available in Japanese】

Prime Minister’s official residence offers information on government

activities related to disaster/crisis management by Twitter.

Medical related information

List of medical institutions which accept international visitors【Available in 5 langue’s, Japanese, English, Traditional Chinese, Simplified Chinese, and Korean】

Medical institutions which provide treatment in foreign languages can be b

searched by department and language

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Guidebook 【Available in 6 languages, including Japanese, English, Chinese, and Korean】

The guidebook contains how to apply to a medical institution in Japan, finger-point

conversation sheets which are useful to convey symptoms, etc.

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